Privacy Policy

Effective Date: November 7, 2026

Jocelyn Kreiss, MD (truckee-psychiatry.com) respects your privacy and is committed to protecting the personal information you share through this website. This Privacy Policy explains what information may be collected, how it is used, and the choices you have regarding your information.

1. Information We Collect

When you visit this website or submit an appointment inquiry, we may collect the following information:

Contact Information: First and last name, email address, and phone number.
Service Information: The type of care or services you are interested in, such as psychiatric evaluation, psychotherapy, clinical supervision, or women’s health services.
Additional Information: Any information you voluntarily include in the written message section of the appointment inquiry form.
Website Usage Information: Certain technical information may be collected through website analytics, including browser type, device information, pages visited, and general website activity.

Please avoid including sensitive medical information, diagnoses, medication details, or other confidential health information in general website forms or ordinary email.

2. How We Use Your Information

Information collected through this website may be used to:

Respond to appointment inquiries and requests for information.
Communicate about available services and scheduling.
Understand which services visitors are interested in.
Maintain and improve website functionality and user experience.
Monitor website traffic and performance.

We do not use website inquiry information for email marketing or newsletters.

3. Website Forms and Third-Party Services

This website is hosted through Squarespace. Information submitted through website forms may be processed and stored by Squarespace and other services used to manage form submissions and communications.

Third-party services, including Zapier, may be used to facilitate the transfer or handling of website form submissions. The specific services and configurations used will depend on the practice’s current systems.

These third-party providers maintain their own privacy policies and data-handling practices.

4. Cookies and Website Analytics

This website may use cookies and similar technologies to support website functionality and understand how visitors interact with the site.

Google Analytics may be used to collect information about website traffic and visitor behavior, such as pages viewed, time spent on the website, and general usage patterns.

Google Search Console may also be used to monitor website performance in search results.

These tools help improve website content, functionality, and visibility. Their data collection and processing are subject to the respective providers’ privacy policies.

You can manage certain cookie preferences through your browser settings.

5. Information Sharing

Personal information may be shared with third-party service providers when necessary to operate the website, manage communications, process appointment inquiries, or maintain website functionality.

We do not use this website to sell personal information or provide personal information to third parties for their independent marketing purposes.

Any sharing of protected health information is subject to applicable privacy laws and the practice’s separate Notice of Privacy Practices, where applicable.

6. Data Security and Retention

Reasonable measures are taken to protect information submitted through this website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Information is retained only as long as reasonably necessary for the purposes described in this policy or as required by applicable law.

Please do not use general website forms or ordinary email to communicate urgent medical concerns or transmit sensitive health information unless you have been specifically directed to use an appropriate secure method.

7. HIPAA and Protected Health Information

Jocelyn Kreiss, MD is committed to respecting patient privacy and protecting confidential health information.

Information submitted through general website forms is not intended to serve as a secure channel for communicating protected health information.

Where HIPAA applies, the practice’s separate Notice of Privacy Practices explains how protected health information may be used and disclosed and describes patients’ rights regarding their health information.

8. Your Privacy Rights

Depending on applicable law and the nature of the information collected, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.

To make a privacy-related request, please contact the practice using the information below.

Requests involving medical records or protected health information may be subject to separate procedures under applicable healthcare privacy laws.

9. Children’s Privacy

This website is intended for adults seeking information about psychiatric services for themselves or their families. Although the practice provides care to eligible teenagers, this website is not intended to collect personal information directly from children under 13.

Parents or legal guardians may contact the practice regarding services for their children.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in website functionality, services, or applicable privacy requirements.

Any updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Jocelyn Kreiss, MD
Integrative Psychiatry

Email: truckeepsychiatry@gmail.com
Phone: 530-421-8288